Returns & Exchanges
At Performancebyie, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing